Privacy Policy | Tule Tube

This Privacy Policy describes how Tule Tube collects, uses, and shares your personal information when you visit or make a purchase from tuletube.com.

Information We Collect

When you visit the site, we may collect certain information automatically, including your device type, browser information, IP address, time zone, pages viewed, referring websites, and interactions with the site. We may also collect information you provide directly, such as your name, billing address, shipping address, email address, phone number, and payment-related information when you place an order or contact us.

How We Use Your Information

We use your information to operate the store, process orders, provide customer service, communicate with you, reduce fraud risk, improve site performance, and send marketing communications where permitted by law or where you have opted in.Data categoryTypical useContact informationOrder confirmations, customer support, marketing if consentedOrder informationPayment processing, fulfillment, returns, fraud reviewDevice and usage informationAnalytics, performance, security, advertising attributionCommunicationsResponding to support requests and service updates

How We Share Information

We may share information with service providers who help us operate the business, such as ecommerce platform providers, payment processors, shipping partners, analytics providers, email service providers, and fraud-prevention tools. We may also share information where required by law, to enforce our rights, or in connection with a business transfer.

Shopify and Third-Party Services

Our store is hosted on Shopify, which provides the ecommerce platform we use to sell products and process orders. We may also use third-party tools for email marketing, analytics, customer communication, and advertising.

Cookies and Similar Technologies

We may use cookies and similar technologies to remember preferences, support checkout functionality, analyze traffic, and improve the customer experience. Depending on your region, you may be given options to manage cookie preferences or data-sharing settings.

Your Rights

Depending on where you live, you may have rights relating to your personal information, including rights to access, correct, delete, or limit certain uses of your information. To make a privacy-related request, visit our contact page.

Data Retention

We retain personal information for as long as reasonably necessary to operate the business, comply with legal obligations, resolve disputes, and enforce agreements, unless a longer retention period is required or permitted by law.

Marketing Communications

If you sign up for marketing emails or text messages, you can unsubscribe at any time by using the unsubscribe link in the communication or by visiting our contact page.

Children

This site is not intended for children, and we do not knowingly collect personal information from children under the age prohibited by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised effective date.

Contact

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us by visiting our contact page.